Nine Small Business Tools for Artist Entrepreneurs

What small business tools do you use an entrepreneur?

small business toolsAs an artist seeking to make a living, or at least generate income from selling your art and related products, you are a small business owner, and entrepreneur. This means you take on the tasks of organizing and managing your operation, and assume the risks inherent in running it. Effective use of small business tools is essential to your art career success.

You Are the Boss of You

Besides being the chief creative officer, you also are the chief marketing officer, the chief financial officer and more. It takes wearing many hats to run a successful small business. Fortunately, technological advancements allow semi-automation for many of the tasks you need to perform. We are not at the point where robots and artificial intelligence can fully manage your business operations, but we are probably closer than you think.

Just like you, I am an entrepreneur running a small business. My creative product is information presented in the form of books, e-books, blog posts, webinars, and workshops. I also provide consulting, but due to limited available time, I have never intently focused or marketed on that part of my business.

Here are nine of the small business tools I use daily.

Gmail logo1. Google Apps for email – my primary email address is, which is powered by Gmail. For the most part, it works flawlessly integrating with Google Drive, Google Hangout and other Google related programs. Oddly, one of the things that do not work as well as possible is the search. The point of archiving the email you wish to keep is that the search function will help you find it, quickly. Sometimes finding an email through the Gmail search is very frustrating. I label everything that is truly important.

As an alternative, I have seriously considered using Zoho Email, which is free and powerful. Microsoft Office 365, is another strong choice, which, while not free, comes with the option to have the entire MS Productivity Suite available in the cloud. That option may cause me to move to Office 365 at some future point. Google offers lightweight productivity programs for word processing, spreadsheets and presentations, but for me, the word processing, in particular, is not equal to using Word. I doubt it ever will.

Here is the last, but not least, word on email. If you have a domain for your website, then you should have an email address to associate with it. One way to scream amateur is to have gmail, yahoo, or aol as part of your email address. Even worse are the ones from your Internet Service Provider such as,,,, and so forth. You are seeking to present yourself as a professional businessperson. Your email address speaks volumes either positively or negatively. I agree, switching email addresses can be painful and somewhat laborious, but it is easily worth the effort in the long-range scheme of things.

google calendary2. Google Calendar – a calendar is necessary to run your business. You have to keep track of your appointments and activities. You can use your calendar as a stepped down project manager tool. I use Google Calendar because it works seamlessly with my email and my phone. If you need a project manager and customer manager (CRM) tool because you have a large database of buyers and prospects, and you have multiple projects with many moving parts running simultaneously, then look at, a free extension that works with Google Chrome.

ToDoIst to do list tool3. ToDoIst – the basic premise of David Allen’s bestselling Getting Things Done: The Art of Stress-Free Productivity book is to get things off your mind. If you don’t need to worry about when something needs to be done because you are confident you will be reminded to do them at the appropriate time, then with less clutter and worry you become more efficient. I use to keep track of things I need to do. I also use it for project management.

My co-author, Dick Harrison, and I are near the finish line on a new book, How to Sell Art to Interior Designers. As such, I am transitioning from the writing stage to the promotion stage in the sequence of getting the book written, published and marketed. This means picking up new tasks to do everything possible to get the word out about the book. With new tasks and challenges, I find getting everything committed to ToDoIst for my book project is the best way to keep things moving and on track. I just could not be as effective without this wonderful tool.

WordPress logo4. WordPress – if you have a website, I also hope you are blogging because it is the single best way to develop an email list and pull your collectors, fans, friends and followers closer to you. You can use a blog to show your business and your personality, and snippets of your life to your readers. They don’t care what you had for dinner, but they are interested if you attended a recent gallery opening, took a museum tour, or like listening to Beethoven or Muddy Waters while you work at making your art.

Besides being a blogging platform, WordPress has evolved into a Content Management System (CMS), which allows you to create a website using it. It is estimated that nearly 20% of all new websites published in the U.S. are produced using WordPress. Because of its huge and growing user base, the platform attracts throngs of developers adding new themes and plugins to enhance its use. As such, small business owners and artists have a wealth of options when it comes to creating a unique website and blog with a plethora of available advanced features.

I use WordPress for both and The former is purely for blogging; the latter is an informational-based website with a fully enabled e-commerce solution. I will let you in on a secret. If I could go back to 2005, when I started both of these sites, there would only be one site with a blog attached. With a do over, I would have kept, but the blog would go by

Back in the day, I only had one book, which was about the print market. So I focused on that in the URL and title of the blog. As years have progressed, I have found I have much more to offer than just advice on the art print market, and have found the name to have somewhat pigeonholed me. Not to the extent that I am willing to go through loss of Google rankings and other bother to rebrand the blog, but that remains a distinct possibility for a future project.

For the past ten years, I have built my small business while working at a variety of full-time jobs. The need for affordable, quality health care has kept me from jumping to full-time status. That is due to change this fall, and I could not be more excited to have more time to consider such things as overhauling and folding into

I cannot conceive of how taking on such a challenge would be possible if I were not using WordPress. In 2005, WordPress was only two years old. I chose then to use Typepad to publish as a blog, and built on an html template. The Typepad decision turned out to be a bad one because it does not allow its users an easy way to transport a large blog like mine easily. Getting posts and their associated images with them moved was a time-consuming nightmare. This helps further illustrate why having a WordPress site and/or blog is useful – you can move it to another host flawlessly and painlessly within a very short time.

StudioPress5. - I use the Focus theme from for both sites. StudioPress is part of the Copyblogger Media family. It is one of the best premium theme providers in the business. Many of its 42 themes are mobile responsive, including the Focus theme. This means the theme will respond to smaller screens without having to have special software or a different URL, such, or

The growing use of smartphones and tablets for reading blogs, and surfing websites means you must make it easy for visitors to navigate your site. If your site is not responsive, or mobilized, then you are losing valuable traffic. It is too hard to work on driving traffic to your site to lose it because it is not convenient to read your information, or move around on it.

If you are using WordPress, then using a premium (paid) theme is important. Free theme developers have no incentive to keep pace with the ongoing upgrade to WordPress. They usually provide spottier, less effective support for their themes. When it comes to plugins, fewer is better. Each plugin you activate takes resources to run and slows your site down. Only use plugins that have been downloaded many times and have lots of 4 and 5 star ratings. Otherwise, you risk your site being hacked, or crashing due to poor scripting from inexperienced developers.

wp e-store plugin6. WP e-store – These days there is no reason you should not sell your art directly. Whether in-person, at a show or from your blog or website. You should have systems in place to make selling your work on the spot happen quickly and effortlessly. I use the WP e-store plugin to sell my books, e-books, downloads, webinars and other products right from my page.

Given the physical size and shipping needs of selling art, it is probably not the best choice for your e-commerce solutions. If you want to keep your e-store as a plugin on your WordPress blog, I recommend looking at Woo Commerce. It is free, but has ongoing annual fees of approximately $300 for the various premium add-ons you will need to make it work for you.

If you are techie, or willing to hire a developer, then you should look at free, open-source programs such as OS Commerce and Zen Cart. I have not checked recent reviews to see if these providers are keeping pace with technological advances. As always, do your own research and careful due diligence before investing your time and money in any software. Getting expert advice is highly recommended. Chris Lema writes extensively about WordPress and has excellent information on e-commerce and other WordPress functions. He is also available for consultations if you are looking at a large-scale, expensive launch.

Other options are standalone e-commerce sites such as Volusion, 3DCart, Shopify. There are many other such platforms to consider. Check around with other artists. They can be your greatest source of reliable, insightful information.

Mailchimp7. Mailchimp - The whole point of a website, blog, and e-commerce is to get found, get customers and create sales. Building an email list is an integral, foundational part of the process. A responsive email list is a bottom line asset to your business. Working to build an email list is critical to your long-term online success. Facebook may lose favor; YouTube may cancel your account or delete your videos, and galleries will come and go. Throughout all such predictable turmoil, your email list will remain your most valuable marketing tool.

I use Mailchimp and recommend it to artists because they offer it free for your first 2,000 subscribers. You don’t get some of the advanced features with the free version, such as auto-responders, but you can’t beat free for starting out. Other recommended email service providers are Aweber and Get Response. I see these three most often included by developers building marketing tools, software and plugins that require email integration.

There are many other email service providers for you to research and investigate. While the platform is important, it pales when compared to the task of working diligently to gain qualified, opted-in email subscribers.

For the past several years, I have championed the idea of artists solidifying their careers by finding sustainable ways to sell direct to collectors. It is the entire premise of my Guerrilla Marketing for Artists: How 100 Collectors Can Build a Bulletproof Career. Email marketing is one of the key components to making this a reality. Networking, warm and local marketing and online marketing are all funnels to help you collect names and establish personal relationships with collectors.

Email marketing is central to achieving this goal of a self-sustained career. Find the fans, friends and followers and convert them to buyers. Keep them informed, interested and entertained through social media and especially email marketing. Focus your marketing on making this happen, and you give yourself the best shot to have the career you want and deserve.

Grammarly8. – Most of us, including me, don’t have the time and extra income to afford a full-time copywriter. Having seen what a good one can do to polish good copy into extraordinary copy makes me wish I could. As my business grows into a full-time occupation, it might just happen.

This copy and every post I have written in the past two years have been run through Grammarly. It is an online copywriting software program that works pretty darn good. It is not perfect, but it catches many common errors, overuse of words, and helps make one’s copy shine a bit more.

If you want to use a live service, then look at I have used it many times and have never been disappointed. Its prices are quite reasonable. You can bank words. For instance, you might buy 1,000 words and use it to have several 300- 400 pages blog posts or web pages professionally edited. If you are writing a proposal, resume cover letter, or other crucial document, then turning to is highly advisable.

Go Daddy Bookkeeping9. Go Daddy Bookkeeping – I started using Go Daddy Online Bookkeeping before it was bought by when it was called Outright. If you are using PayPal, then I don’t need to tell you when it comes to tax time that extracting the data you need for your Schedule C and other tax reports is a monstrous pain in the patootie.

Now, I can get a Schedule C report in a matter of a few minutes. You can add your credit cards, PayPal and checking accounts to the service. It will keep track of your expenses. You can train it automatically to file certain expenses in a chosen category. For instance, it recognizes all PayPal credit card transaction fees and appropriately files them, same for purchase from my account. This service saves me hours of time and headaches. I recommend it without hesitation. On the other hand, if you have more sophisticated bookkeeping needs then look at Quickbooks or Freshdesk.

This is far from a comprehensive list of every tool I use to manage my business. These are among the most important. I use them personally and have great confidence when you use them you will get the highly satisfactory results I experience, or better.

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Some links in the post may be “affiliate links.” This means if you click on the link and purchase the item, we will receive an affiliate commission. Regardless, we only recommend products or services we believe will add value to our readers.

Selling Art with a Back Story

THE SUPERMODEL AND THE BRILLO BOX Back Stories and Peculiar Economics from the World of Contemporary ArtI have been reading with fascination The Supermodel and the Brillo Box: Back Stories and Peculiar Economics from the World of Contemporary Art, a new book by economist Don Thompson. As Georgia Adam quotes, “Don Thompson lays bare the world of high-octane auctions, canny collectors, culture-hungry new economies, and opaque million-dollar art deals.”

I find Thompson’s unique outlook on the post-2008 contemporary art market enlightening, infuriating, and eye opening. While multimillion-dollar sales are not the norm of most artists, the nuances relating to the perception of contemporary art, including its valuation, and how it gets sold provide useful takeaways for artists at every level.

The power of the back story.

Spot painting - Damien Hirst
Spot painting – Damien Hirst, courtesy

A perfect example comes from the book’s chapter titled The Back Story. I believe all artists will benefit if there art has an intriguing back story. Thompson cites numerous examples of how having an association with a celebrity, or a well-known artist vastly increases the sale of the work. For example, British artist, Damien Hirst, has as many as 100 assistants producing work he conceives. One of his series is spot paintings. He has been making them since the 1980s and has produced more than 1,300 of them.

Supposedly, the paintings represent the decline of originality by taking something that looks machine produced, but is painted by hand, thus making what we see not what we see. Hirst freely admits he does not do well painting spots. Most of his work is created by his assistants. Rachel Howard was recognized as the best spot painter for Hirst.

Howard left Hirst to do her own work. One of her spot paintings sold at auction in 2008 for $90,000. A few months later another spot painting made by her sold for $2.25 million. The difference hinged on the second painting bearing Hirst’s (indistinct) signature. The signature creates a back-story that propels the value of the second painting to make it 25-x greater value than the first.

Back Stories Apply to More Than Contemporary Art.

Art is always going to be subjective in terms of value and quality. While certainly arguable, your opinions of contemporary art aren’t the point of this post. Learning from how it gets its value is. You may think contemporary art is crazily priced complete bull shit and you would not be alone. However, those who buy and sell art of this nature could not be concerned less about your opinion or mine. Nevertheless, few would argue that Joshua Bell playing the violin is anything but just short of ageless majesty.

Thompson says, and I concur, that there is the idea that there is a long history of art having an underlying reality that one cannot directly observe. There is the art itself, and then there is the context around it. As an example of this the book includes the mention of a test Washington Post reporter Gene Weingarten made with concert violinist, Joshua Bell.

Concertgoers pay $225 to hear Bell play his $3.5 million, eighteenth century, Stradivarius. For this experiment, Bell setup at the entrance to a Washington subway station. Dressed in jeans and sweatshirt, he played the first 45 minutes of the same music he had performed in the concert hall just two weeks prior. With his violin case open and seeded with a few dollars and coins, he collected $32. That is art in context in its purest form. What we see is not what we see.

You may be thinking, and rightly so, how does the example of artists like Damien Hirst and Joshua Bell relate to your business. Remember, we are talking about context, or back story here. What is stopping you from creating context around your work? Nothing.

How would you add context to your work?

The answer has to come from you, or from those who sell your work. Thompson is quick to point out that back stories are often the creation of promotional efforts by auction houses and dealers. They are seeking any way possible to add value to the work. The most extreme example the book offers is how Sotheby’s created a video to describe an upcoming sale of Yves Klein’s RE 9-1 (1961), part of his Reliefs esponges series.

Since they could find little to say about work that was made up of compacted sponges glued on a pebbled surface and saturated with blue paint, they focused instead on the year the work was created. It was a momentous year. John F. Kennedy became president; the Berlin Wall went up; Yuri Gagarin became the first man in space, and Adolph Eichmann went on trial in Jerusalem. None of these events had the slightest thing to do with the painting. It went for $5.9 million, well above the pre-sale estimate of $3.1 to $4.8 million.

Words are powerful.

Words help create perceptions. How we perceive nearly anything will influence our decision to purchase it. The words you use to describe your work can be enormously helpful in getting you the best price for it. If you have difficulty in creating the best description, you should consider getting help. A professional copywriter can add value and perspective that will elude you.

Actions and reputation are powerful.

I have frequently mentioned how becoming a slight celebrity provides all kinds of unique benefits to artists. The ways to build celebrity are as varied as the ways to make art. Just as a copywriter may help with describing your work, a publicist can help you create a persona that gets you notice in the media. It is quite possible you could find one person or shop to handle both of these tasks for you.

I can hear some of you reading this arguing that you cannot afford to hire professionals to help you manage your career. I would argue in most cases you cannot afford to pass on hiring such help. You only have 168 hours each week. By concentrating on the highest value tasks possible and hire others to do lesser value work, or work that is not in your wheelhouse, you increase your odds of success.

Selling art with a back story is not just for media superstar artists. You can harness lessons from them to use in your art career. There is nothing wrong with thinking differently about how you make your art or market your art. If anything, breaking out of the mold and trying new things may just be the most freeing and potentially profitable way to put your career on a new upward projection.

Read this book!

If you are remotely interested in how the high-end contemporary art market works, then you need to read this book. Thompson writes with a style that makes reading easy and with a dangling carrot to get to the end. I highly recommend The Supermodel and the Brillo Box: Back Stories and Peculiar Economics from the World of Contemporary Art.

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Some links in the post may be “affiliate links.” This means if you click on the link and purchase the item, we will receive an affiliate commission. Regardless, we only recommend products or services we believe will add value to our readers.

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